Refund Policy

If you need to request a return or refund, contact us before sending merchandise back. Eligibility depends on the item condition, order type and the circumstances of the request.

Return Requests

Return requests should include the order number, item details and reason for the request. Merchandise should remain unused and in its original condition unless the return concerns a verified defect or shipping issue.

Wholesale & Customized Orders

Bulk, customized, private-label or specially sourced orders may be subject to separate commercial terms agreed before purchase and may not be eligible for standard returns.

Refund Processing

Approved refunds are returned through the original payment method when possible. Processing time can vary by payment provider and financial institution.

Contact: weiqingbao1@gmail.com · +1 (312) 284-9604